Privacy Policy
Your privacy matters to us. Learn how we protect and manage your personal information.
Introduction and Overview
dulprovaonline ("we," "us," or "our") operates dulprovaonline.com, providing fundamental analysis tools and financial education resources. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
We are committed to protecting your privacy and handling your personal information responsibly. By using our website, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.
Key Point: We never sell your personal information to third parties. Your data is used solely to provide and improve our financial analysis services.
Information We Collect
Personal Information
Automatically Collected Information
| Data Type | Collection Method | Purpose | Retention Period |
|---|---|---|---|
| Account Information | User Registration | Service Provision | Account Lifetime + 3 years |
| Usage Analytics | Cookies & Tracking | Site Improvement | 24 months |
| Payment Data | Payment Processing | Transaction Records | 7 years (regulatory requirement) |
| Support Communications | Email & Chat | Customer Support | 3 years |
How We Use Your Information
Primary Uses
We use your personal information to provide, maintain, and improve our financial analysis services. This includes personalizing your experience, processing transactions, and delivering educational content that matches your interests and investment goals.
Marketing and Communications
With your consent, we may send you educational newsletters, market insights, and information about new features or services. You can opt out of marketing communications at any time while still receiving essential service-related messages.
Information Sharing and Disclosure
Service Providers
We may share your information with trusted third-party service providers who help us operate our platform, process payments, or provide customer support. These partners are contractually bound to protect your information and use it only for the specific services they provide to us.
Legal Requirements
We may disclose your information when required by law, court order, or government regulation. This includes compliance with Australian Privacy Principles and other applicable privacy laws. We will notify you of such disclosures unless prohibited by law.
Important: We never sell, rent, or trade your personal information to third parties for their marketing purposes.
Data Security and Protection
Security Measures
We implement industry-standard security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices include encryption, secure servers, and regular security audits.
Data Breach Response
In the unlikely event of a data breach, we will notify affected users within 72 hours and provide detailed information about the incident, steps taken to resolve it, and recommendations for protecting your account.
Your Rights and Choices
Access and Control
You have the right to access, update, or delete your personal information. You can manage most of your account settings through your user dashboard, or contact us directly for assistance with more complex requests.
Cookie Management
You can control cookie settings through your browser preferences. However, disabling certain cookies may limit your ability to use some features of our website. We use both session cookies and persistent cookies to enhance your user experience.
International Data Transfers
While dulprovaonline is based in Australia, some of our service providers may be located in other countries. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your data in accordance with Australian privacy laws.
We only work with international partners who demonstrate adequate data protection standards and have signed data processing agreements that include appropriate security measures and privacy protections.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete the information.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and sending an email notification to registered users.
Your continued use of our services after any changes take effect constitutes acceptance of the updated Privacy Policy. We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Information
Privacy Officer: dulprovaonline Privacy Team
Address: Lake Deane, Hopewell Road, The Lakes Resort, Berry Springs NT 0838, Australia
Email: privacy@dulprovaonline.com
Phone: +61 8 8941 5959
Response Time: We aim to respond to all privacy inquiries within 5 business days.